Only users with Admin right have the access to edit units. If you are unsure of your access level you can contact Postrack Support who can check for you.

The colours of the units are meant to give a quick overview of if units are in movement or not.
Unit is in movement = Green
Unit is stopped or parked = Blue

The default setting is to show up to 200 units on the map.
Under the menu tab Setting/ Show Units on Map Screen you can increase or decrease the number of devices visible on the map.
Take in consideration that a high number of units shown on the map can effect the loading time.

Under the menu tab Settings/Select Language you can change the default language.
Currently the languages available are Swedish, English and Dutch.

Under the menu tab Settings/Default Page you can change the startpage

Often the devices settings for the reporting frequency are different if the device is in motion or stationary.
For example, it is common for a unit to report every 30 minutes when moving and every 24 hours when they are stationary.
If you are uncertain of what settings your units has or want to change the settings, please contact Postrack Support for assistance.

If you need a new account please contact Postrack Support.
You need to provide the information:
– Name and email address for the new user.
– If the new user should have admin or only user access, alternatively if they should have access just to specific groups.

Requests for a new account must be done by someone who already has a Postrack account.

An account can be locked after repeated failed login attempts. To unlock the account please contact Postrack Support.

You can either request a new password directly though the customer web by clicking on “Forgot You Password?” or contact Postrack Support.
Your new password will be sent in a email to the email address registered to your account.